Get in Touch With Us
Got a question about something you have read on sustainablebridges.co.uk, spotted an error, or want to flag an issue with one of the brands we cover? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to close out enquiries.
A short summary of what your message is about at the top of the email helps us route it to the right person and get back to you faster. If your question relates to a specific casino, mention the name so we can check the current terms before replying, since welcome offers and site details can change without notice.
What We Can Help With
- Site and ratings questions — If anything about how we assess and rank casinos not on Gamstop is unclear, ask and we will explain our reasoning.
- Corrections — Bonus terms, wagering requirements and payment options at non Gamstop sites move quickly. If you spot something on our pages that looks out of date, we want to know so we can check and update it.
- Content suggestions — If there is a topic around casinos not on Gamstop, betting sites not on Gamstop, or payment methods you would like us to cover in more depth, tell us.
- Partnership or editorial enquiries — Operators or affiliates wanting to discuss a listing should introduce themselves and outline the enquiry clearly. Commercial relationships never decide how a brand is ranked on this site.
- General enquiries about self-exclusion — If your message relates to how self-exclusion schemes work or how to manage your own gambling, let us know and we will point you towards relevant, factual information rather than personal advice.
Before You Write In
A number of common questions are already answered elsewhere on the site, so you may find what you need faster there. Our guide to the best non Gamstop casinos 2026 covers how brands are compared, what to check in a welcome offer, and how payment methods and game libraries differ across sites. It is worth a look before you contact us if your question is about a specific brand's offer or standing.
If your enquiry is about a brand featured on this site — Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin — please note that we can answer questions about how we researched and rated them, but account-specific issues such as a withdrawal delay or a bonus query should go directly to that casino's own support team, since they hold the account details and payment records we do not have access to.
What Happens After You Message Us
Every email is reviewed individually. We aim to reply within a couple of working days, though this can stretch a little during busier periods — we would rather take the time to give you an accurate answer than a quick but vague one. If your message needs input from more than one person on our team, we will let you know it is being looked at rather than leaving you without any acknowledgement.
Our Approach to Accuracy
We aim to keep information about casinos not on Gamstop, their bonuses, payment options and eligibility rules current, but this is a fast-moving corner of the online casino sector and terms can shift after publication. Reader reports genuinely help us keep pages accurate, so if something you experienced does not match what we have published, we would rather hear about it than not.
All gambling content on this site is intended for adults aged 18 and over. If you are contacting us on someone else's behalf regarding a concern about their gambling, please say so in your message and we will do our best to point you towards appropriate general information.
Thank you for taking the time to get in touch — we read every message and will always come back to you.